Effective Date: August 10, 2026
Privacy Policy
Sentiment ("Sentiment," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Contact Information
Sentiment
517 Park Ave
Brooklyn, NY 11205
Phone: 845-678-SENT
Email: info@sentiment.gifts
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Billing information
- Shipping addresses
- Recipient information
- Gift preferences
- Company branding and logos
- Messages submitted through our contact forms
- Information submitted when booking a Free Consultation
- Email address submitted for the Sentimentality newsletter
We may also collect information automatically through cookies and analytics technologies.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Customize gifts and branded products
- Schedule recurring gifts through Ship on Cue™
- Communicate regarding orders
- Respond to inquiries
- Send requested newsletters and marketing communications
- Improve our website and customer experience
- Detect fraud and maintain security
- Comply with legal obligations
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.
These technologies may include:
- Google Analytics
- Google Ads Conversion Tracking
- Google Tag Manager
- Microsoft Clarity
- Other marketing and analytics tools
These services may collect information such as browser type, device information, IP address, pages visited, and interactions with our website.
Advertising
We may use Google Ads and other advertising platforms to display advertisements based on previous visits to our website.
Third-party vendors, including Google, may use cookies to serve ads based on your prior visits.
You may manage advertising preferences through Google's Ads Settings or by adjusting your browser settings.
Email Communications
If you subscribe to Sentimentality or request information from us, we may send occasional emails regarding:
- Company news
- New gift collections
- Seasonal offerings
- Educational content
- Promotions
You may unsubscribe at any time using the link included in our emails.
Payment Information
Payments are processed securely through trusted third-party payment providers, including Cardknox and Intuit. We do not store complete credit card information on our servers.
Sharing Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers including:
- Shipping carriers
- Payment processors
- Marketing providers
- Technology providers
- Website hosting providers
- Legal or governmental authorities when required by law
International Orders
Although most orders are fulfilled within the United States, we occasionally ship internationally. By placing an international order, you acknowledge that information necessary to complete the shipment may be transferred internationally.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet is completely secure.
Data Retention
We retain information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Request access to your information
- Correct inaccurate information
- Request deletion of your information where applicable
- Opt out of marketing communications
Requests may be submitted to:
info@sentiment.gifts
Changes to this Policy
We may update this Privacy Policy periodically. Changes become effective upon posting on this website.